Kensink Labs
LOGISTICS · SUPPLY CHAINFoodpanda Bangladesh· BD

Foodpanda BD.
Order pipeline across CRM, payments, and supply chain.

Multi-system integration.

BD-ready
Local payment + CRM + supply chain
CRM + PAYMENT GATEWAY INTEGRATIONLOGISTICS · SUPPLY CHAIN

Foodpanda BD — Order pipeline across CRM, payments, and supply chain. Multi-system integration.

Foodpanda's Bangladesh expansion required CRM, supply-chain, and payment-gateway integration that fit local market constraints. We led the integration delivery as consultant — handling vendor coordination, payment-gateway local quirks, and the supply-chain logic the global stack didn't account for.

BD-ready
Local payment + CRM + supply chain
Multi-payment
Mobile money + Card + COD
Unforked
Global stack stayed clean
Remote
UK + US + BD teams on one delivery
01 · THE PROBLEM

Where they were stuck.

Global food-delivery platforms ship with global assumptions: card payments, Western CRM patterns, supply-chain SLAs that assume modern logistics. Bangladesh's reality is local mobile money + cash on delivery, supply chains that don't always have a single 'shipment' to track, and consumer expectations that lag global norms. Foodpanda needed the system to fit local — without forking the global stack.

02 · OUR APPROACH

How we built it.

  • 01Payment-gateway integration for local mobile money + card + cash on delivery, all reconciled into the global ledger
  • 02Supply-chain logic adapted to local last-mile (motorbike riders + restaurant-pickup variance) without forking the platform
  • 03CRM integration: local customer attributes (location precision, preferred payment, dietary) surfaced to the global CRM
  • 04Multi-vendor delivery: working with international clients in UK/US headquarters + local operations + payment partners — all coordinated remotely
“Localizing a global stack is the hardest delivery problem. You can't change the platform; you can't ignore the local market. Kensink found the seam every time.”
Local Operations Lead
Foodpanda BD
[TECH STACK]
  • Java
  • PHP/Laravel
  • MySQL
  • Mobile money APIs
  • CRM integration
[ENGAGEMENT]
DurationConsulting engagement (2011 – 2017)
ClientFoodpanda Bangladesh
ShapeCRM + PAYMENT GATEWAY INTEGRATION
HandoffFull ownership · 90-day warranty
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