LLM apps that hold up in production.
We build the retrieval, the guardrails, and the eval that turn a promising demo into an app you can put in front of real users. Direct against the model API, measured before it ships.
Who it's for: Product teams whose LLM feature works in a notebook but drifts, hallucinates, or costs too much the moment real traffic hits it.
- Outcome
- LLM feature in productionnot hours billed
- Engagement
- Fixed scope
- Timeline
- 8 weeks
- Investment
- from $32,000+ optional care retainer
- Handoff
- Full source + ownership
What the engagement covers.
- ✓One LLM feature scoped to a clear user job
- ✓Retrieval (RAG) over your content with citation checks
- ✓An eval suite gating accuracy, refusal, and cost
- ✓Prompt-injection review of the user boundary
- ✓Token and cost telemetry per route
- ✓A runbook and one paired handoff week
What we would quote separately.
- –Training a foundation model from scratch
- –A net-new data platform or labeling operation
- –Unlimited model providers or fallbacks
- –A net-new front-end product
- –Ongoing prompt authoring after handoff
What lands at handoff.
- ✓The LLM feature, deployed and serving traffic
- ✓A retrieval layer with citation accuracy measured
- ✓The eval suite and its ship gate
- ✓Cost and latency dashboards per route
- ✓Full source code with complete ownership
- ✓One paired week with your team
8 weeks, problem to production.
- 01Weeks 1 to 2
Scope and evals
Name the user job, assemble a labeled eval set, and set the accuracy and cost bars.
- 02Weeks 3 to 5
Build retrieval
Ground the model in your content with a retrieval layer that cites its sources.
- 03Weeks 6 to 7
Harden and cost-tune
Guard the prompt boundary, cut token cost, and close the eval failures.
- 04Week 8
Ship and hand off
Deploy with telemetry and a runbook, and pair with your team on a change.
The SLA this service runs under.
During the build and through the warranty window after handoff. This engagement defaults to Priority.
| Commitment | Standard | Priority |
|---|---|---|
| First response | Next business day | Within 4 business hours |
| Critical issue triage | 1 business day | 2 hours |
| Production uptime target | 99.5% | 99.9% |
| Support hours | Mon to Fri, business hours | Extended, plus weekend on-call |
| Change requests / month | 2 included | Unlimited within retainer |
| Post-launch warranty | 30 days | 90 days |
| Named delivery lead | Shared | Dedicated |
ⓘStandard ships with every fixed-scope build. Priority comes with a care retainer. Pricing is a starting range; final terms are set in the statement of work.
Read the full LLM Apps capability page ↗