A test from last quarter proves nothing today.
An AI system changes every week. Models get bumped, tools get added, prompts get edited. Care runs the adversarial suite on every one of those changes, keeps the evidence pack current, and answers the questionnaires that keep arriving.
Who it's for: Anyone who has bought a fixed-scope engagement and now has an artifact worth keeping true.
- Outcome
- It stays truenot hours billed
- Engagement
- Retainer, 12 months
- Timeline
- Monthly
- Investment
- from $2,800/mo+ optional care retainer
- Handoff
- You own it throughout
What the engagement covers.
- ✓The eval suite runs continuously and on every model-version change
- ✓New attack classes added to the suite as they are published
- ✓Secret scanning and rotation monitoring stay on
- ✓The trust page and answer bank kept current
- ✓Up to two customer security questionnaires answered per month
- ✓Monthly report and a quarterly review
What we would quote separately.
- –24/7 staffed monitoring or an on-call rota
- –Incident response with a legal component
- –Net-new feature work on the product
- –Unlimited questionnaires beyond the two included
What lands at handoff.
- ✓A continuously green, continuously updated eval suite
- ✓A current evidence pack you can forward at any time
- ✓Two questionnaires answered per month, approved by you before sending
- ✓A monthly report and a quarterly review with a named lead
Monthly, problem to production.
- 01Month 1
Adopt
Take ownership of the suite and the evidence pack, and wire the alerting to your channels.
- 02Ongoing
Run
Re-run on every model change, triage what breaks, keep the evidence current.
- 03Quarterly
Review
What changed, what is newly exposed, and what the next engagement should be.
The SLA this service runs under.
During the build and through the warranty window after handoff. This engagement defaults to Priority.
| Commitment | Standard | Priority |
|---|---|---|
| First response | Next business day | Within 4 business hours |
| Critical issue triage | 1 business day | 2 hours |
| Production uptime target | 99.5% | 99.9% |
| Support hours | Mon to Fri, business hours | Extended, plus weekend on-call |
| Change requests / month | 2 included | Unlimited within retainer |
| Post-launch warranty | 30 days | 90 days |
| Named delivery lead | Shared | Dedicated |
ⓘStandard ships with every fixed-scope build. Priority comes with a care retainer. Pricing is a starting range; final terms are set in the statement of work.
Read the full Security Care capability page ↗