Kensink Labs
SERVICE · FRONTIER FIRM · PROGRAM

Restructure a function around AI in twelve weeks.

We take one function, find the unit of work worth automating, ship an agent for it, and restructure the team around it, so you get a working system and a repeatable pattern, not a slide deck.

Who it's for: Leaders of a 50 to 500-person company who want the productivity of AI in one function without a year-long transformation program.

THE OFFER
Outcome
One function, running on AInot hours billed
Engagement
Program
Timeline
12 weeks
Investment
from $60,000+ optional care retainer
Handoff
Working system + playbook
IN SCOPE

What the engagement covers.

  • One function chosen with you as the pilot
  • The unit of work found and measured with the team
  • An agent shipped for that unit, eval-gated
  • The team's workflow restructured around it
  • A playbook so the next unit is yours to run
  • Weekly reviews with named owners
OUT OF SCOPE

What we would quote separately.

  • Company-wide rollout in one program
  • Headcount decisions (we recommend against cuts in year one)
  • A net-new data platform
  • Ongoing operation of the agent after handoff
  • A generic transformation deck
DELIVERABLES

What lands at handoff.

  • One agent in production for a real unit of work
  • The team restructured around the new workflow
  • An eval suite and observability for the agent
  • A playbook to run the next unit yourselves
  • An onboarding doc for the next team
TIMELINE · 4 PHASES

12 weeks, problem to production.

  1. 01
    Weeks 1 to 2

    Find the unit of work

    Sit with the team, time the work, and rank candidates by ROI and risk.

  2. 02
    Weeks 3 to 6

    Build and pilot

    Ship one agent, put it in front of one team, and measure deflection and corrections.

  3. 03
    Weeks 7 to 10

    Harden and restructure

    Close the failure modes, then reshape the team's workflow around the agent.

  4. 04
    Weeks 11 to 12

    Generalize the pattern

    Document the playbook so the second and third units are yours to run.

SERVICE LEVELS

The SLA this service runs under.

During the build and through the warranty window after handoff. This engagement defaults to Priority.

CommitmentStandardPriority
First responseNext business dayWithin 4 business hours
Critical issue triage1 business day2 hours
Production uptime target99.5%99.9%
Support hoursMon to Fri, business hoursExtended, plus weekend on-call
Change requests / month2 includedUnlimited within retainer
Post-launch warranty30 days90 days
Named delivery leadSharedDedicated

Standard ships with every fixed-scope build. Priority comes with a care retainer. Pricing is a starting range; final terms are set in the statement of work.

Read the full Frontier Firm capability page
READY WHEN YOU ARE

Bring one real problem.
We'll bring the spec.

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